Strictly no Exchanges and Returns for all flash deal item(s).
If you have purchased a wrong size for new arrivals/regular-priced item. You may request for a return by dropping us a email sales@shopjenith.com. Please do not request for a return via Tiktok platform.
Due to platform restrictions and our store policy, all TikTok purchases are considered final. Once an order is placed, cancellations or modifications are not allowed.
We do not offer cash refunds. Customers will receive store credit which can be used for future purchases on our website. Validity of 3 months.
A $2 restocking fee will be deducted for all returns due to subsidised delivery fee incurred at the initial delivery cost and also the transaction fee involved at our end.
Return/Exchange fee will be borne by customers.(No FOC return)
By purchasing, you're deemed to have acknowledged all the terms and conditions listed.